Always
stay
informed
Service & Information
Everything for
your stay
Being well informed makes travelling more relaxed. Here you will find all the important information about your stay at Hotel Victoria – from arrival and check-in to useful information and tips for your time in Maishofen. To save you having to search for long, we have compiled everything clearly for you – for a carefree break between the mountains and the lake. And if you still have questions, we are just a phone call or message away – personal, friendly and always happy to help.
Got any questions?
Everything important at a glance
What is the Maishofner discount booklet?
The Maishofner discount booklet is a free package of benefits for all holidaymakers in Maishofen. You can get it directly from us at the hotel. The discount booklet contains numerous discounts for excursion destinations, mountain railways, leisure activities, boat trips and shops throughout the region.
How do I obtain the Guest Mobility Ticket?
Does the hotel have a wellness area and swimming pool?
How long is the wellness area open?
When is the outdoor pool open?
Are children permitted in the wellness area?
Is there free parking available?
Are pets allowed?
Where is the hotel located and how far is it from Lake Zell?
Is there a restaurant in the hotel?
Are accessible rooms available?
Where can I safely store my bicycle and ski equipment?
Is there an electric car charging station?
Is smoking permitted in the hotel?
How can I easily reach the hotel by public transport?
From when to when is breakfast served?
I have food intolerances – what can I do?
How can I reserve a table at the restaurant?
Everything about your booking
Questions and answers
How can I book a room?
You can book a room by selecting your favourite from our room overview or by clicking directly on Book. You will be redirected to our booking tool. There you can enter the number of people and your travel dates. You can choose between bed and breakfast or half board. A 50% deposit is charged in advance. Enter your personal details and click on ‘Make a binding reservation’. Your reservation is now complete.
When can I check in and check out?
I would like to cancel. What do I need to bear in mind?